Politique d’expédition
International shipping (Europe)
- Flat Rate (Standard) (5–20 business days after fulfillment)
- Standard rate with CO2 offsetting (5–20 business days after fulfillment)
- Standard DDP (3–7 business days after fulfillment) UK only
International shipping (US and Canada)
- Flat Rate (Standard) (5–20 business days after fulfillment)
- Standard rate with CO2 offsetting (5–20 business days after fulfillment)
- Standard DDP (3–5 business days after fulfillment, up to 12 business days to the Atlantic region) Canada only
Domestic shipping (US and Canada)
- Flat Rate (Standard) (3–4 business days after fulfillment)
- Standard rate with CO2 offsetting (3–4 business days after fulfillment)
| Region | Single product | Additional product |
|---|---|---|
| USA | €3.99 | +€1.80 |
| Europe | €3.99 | +€1.25 |
| UK | €3.69 | +€1.25 |
| EFTA States | €8.99 | +€1.00 |
| Canada | €6.09 | +€1.70 |
| Australia / New Zealand | €6.19 | +€1.15 |
| Japan | €3.99 | +€1.25 |
| Brazil | €4.09 | +€2.25 |
| Worldwide | €10.59 | +€5.30 |
| Region | Single product | Additional product |
|---|---|---|
| USA | €9.29 | +€4.00 |
| Europe | €11.49 | +€4.99 |
| UK | €10.59 | +€4.70 |
| EFTA States | €13.99 | +€6.00 |
| Canada | €9.89 | +€5.45 |
| Australia / New Zealand | €31.19 | +€6.30 |
| Japan | €50.59 | +€6.60 |
| Brazil | €48.49 | +€19.00 |
| Worldwide | €43.99 | +€17.60 |
| Region | Single product | Additional product |
|---|---|---|
| USA | €11.89 | +€3.55 |
| Europe | €10.99 | +€4.50 |
| UK | €15.19 | +€7.05 |
| EFTA States | €12.99 | +€5.50 |
| Canada | €12.29 | +€5.30 |
| Australia / New Zealand | €22.09 | +€7.60 |
| Japan | €40.49 | +€16.90 |
| Brazil | €39.89 | +€19.00 |
| Worldwide | €35.19 | +€17.60 |
| Region | Single product | Additional product |
|---|---|---|
| USA | €7.09 | +€7.09 |
| Europe | €7.99 | +€7.99 |
| UK | €7.99 | +€7.99 |
| EFTA States | €7.99 | +€7.99 |
| Canada | €7.09 | +€7.09 |
| Australia / New Zealand | €7.09 | +€7.09 |
| Japan | €7.09 | +€7.09 |
| Worldwide | €7.99 | +€7.99 |
| Region | Single product | Additional product |
|---|---|---|
| USA | €3.99 | +€1.80 |
| Europe | €3.99 | +€1.25 |
| UK | €3.69 | +€1.25 |
| EFTA States | €8.99 | +€1.00 |
| Canada | €6.09 | +€1.70 |
| Australia / New Zealand | €6.19 | +€1.15 |
| Japan | €3.99 | +€1.25 |
| Brazil | €4.09 | +€2.25 |
| Worldwide | €10.59 | +€5.30 |
| Region | Single product | Additional product |
|---|---|---|
| USA | €7.09 | +€2.20 |
| Europe | €5.99 | +€2.00 |
| UK | €5.99 | +€2.00 |
| EFTA States | €9.99 | +€2.00 |
| Canada | €8.19 | +€2.05 |
| Australia / New Zealand | €9.79 | +€1.80 |
| Japan | €5.99 | +€2.00 |
| Brazil | €5.39 | +€2.70 |
| Worldwide | €14.99 | +€7.05 |
| Region | Single product | Additional product |
|---|---|---|
| USA | €8.09 | +€2.20 |
| Europe | €6.29 | +€2.00 |
| UK | €5.99 | +€2.00 |
| EFTA States | €9.99 | +€2.00 |
| Canada | €9.49 | +€2.05 |
| Australia / New Zealand | €9.79 | +€1.80 |
| Japan | €5.99 | +€2.00 |
| Brazil | €5.39 | +€2.70 |
| Worldwide | €14.99 | +€7.05 |
| Region | Single product | Additional product |
|---|---|---|
| USA | €11.49 | +€3.55 |
| Europe | €15.99 | +€8.00 |
| UK | €16.39 | +€8.20 |
| EFTA States | €12.99 | +€5.50 |
| Canada | €12.29 | +€5.30 |
| Australia / New Zealand | €31.19 | +€15.75 |
| Japan | €40.49 | +€16.90 |
| Brazil | €39.89 | +€19.00 |
| Worldwide | €35.19 | +€17.60 |
| Region | Single product | Additional product |
|---|---|---|
| USA | €9.79 | +€4.90 |
| Europe | €10.19 | +€5.10 |
| UK | €9.79 | +€4.90 |
| EFTA States | €15.79 | +€8.35 |
| Canada | €9.79 | +€4.90 |
| Australia / New Zealand | €9.79 | +€4.90 |
| Japan | €9.79 | +€4.90 |
| Worldwide | €12.49 | +€5.80 |
| Region | Single product | Additional product |
|---|---|---|
| USA | €8.09 | +€2.20 |
| Europe | €6.29 | +€2.00 |
| UK | €5.99 | +€2.00 |
| EFTA States | €9.99 | +€2.00 |
| Canada | €9.49 | +€2.05 |
| Australia / New Zealand | €9.79 | +€1.80 |
| Japan | €5.99 | +€2.00 |
| Brazil | €5.39 | +€2.70 |
| Worldwide | €14.99 | +€7.05 |
Questions or Shipping Disputes?
If you have questions about your order, need to report a delay, or have any concerns regarding our shipping policy, we’re here to help. To ensure the fastest resolution, please include your Order Number in your message.
How to Reach Us:
-
Email: [Your Support Email Address] (We typically respond within [e.g., 24–48] business hours.)
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Phone: [Your Phone Number] (Available [Days of the Week], [Time Range, e.g., 9 AM – 5 PM EST].)
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Mailing Address: [Your Business Name] [Street Address/P.O. Box] [City, State, Zip Code]
Frequently Asked Questions (Shipping)
1. Can I change my shipping address after placing an order?
We move fast! If you notice an error, please email us at [Support Email] within [Number, e.g., 2] hours of placing your order. Once the order has been processed by our warehouse, we are unfortunately unable to redirect the package.
2. My tracking says "Delivered" but I don't have my package. What should I do?
Don't panic! Sometimes carriers mark a package as delivered a day early. Please:
Check with neighbors or your building manager.
Look around your porch, side doors, or behind planters.
Wait 24 hours. If it still hasn't arrived, contact the carrier directly with your tracking number.
3. Do you ship to P.O. Boxes or APO/FPO addresses?
Yes! We ship to P.O. Boxes and military addresses via [Carrier, e.g., USPS]. Please note that transit times to APO/FPO addresses may take slightly longer due to military handling.
4. What happens if my item arrives damaged?
We’ve got you covered. If your item is damaged during transit, please take a photo of the packaging and the item and email it to us at [Support Email] within [Number, e.g., 48] hours of delivery. We will arrange a replacement or refund immediately.
5. Will I have to pay international customs fees?
For orders outside of [Your Country], customs fees, duties, and taxes are determined by your local government and are the responsibility of the customer. We recommend checking with your local customs office for an estimate of these costs.
